Defective Items:

We take great pride in the quality of our merchandise. Should your item arrive damaged or with a defect, please contact us at (787)787-3041 / 1-(863)777-5011 ext.2222 or by email at customerservice@decorahome.com within 5 days so that we may arrange for a replacement.

Non-Returnable Items:

We cannot accept returns on items with Free Shipping promotional offer. Items damaged through normal wear and tear.

To return an item by mail, insure the package, and mail it to the below address. Your return must be sent back to the correct address for us to credit or refund your purchase. If you do not have a packing slip, please call us at (787)787-3041 / 1(863) 777-5011 ext. 2227

If you have questions regarding our return policy, please call (787)787-3041/ 1 (863)777-5011 ext. 2227 between 9:00am. and 5:00pm.